Face Mask

  • Q. No reaction from Power Mixer
    • The electricity is not connected. Connect cord into outlet.
    • Something wrong with the mechanicals. Contact retailer for repair.
    • Your outlet needs to be reset. Reset your outlet and test.
  • Q. Does not smash the fruit or vegetables.
    • The Mixing Handle is not installed correct. Check manual for installation instructions and re-install.
    • Too much fruit or vegetables in Mixing Cup. Remove extra fruit or vegetables.
    • Fruit pieces are too big. Cut pieces smaller.
  • Q. The Mask Plate does not rotate during the mask shaping.
    • Power Mixer is not inserted correctly. Check the installation and install again.
    • Power Mixer is not powered. Make sure it is plugged in and check outlet.
    • Base motor or PCB problem. Contact retailer for repair.
  • Q. Mask Mixture is not covering mask paper completely.
    • You didn't use enough fruit or vegetables. Refer to the recipe manual for needed amount.
    • Not enough time for mask to shape. Press the button 1 more time for mask shaping.
    • Fruit or vegetables didn't completely smash. Smash fruit or vegetables completely.
    • Mask cover wasn't securely placed to smooth mask out. Secure cover and press button time to shape.
  • Q. Mask Paper is swept during spinning process.
    • Finger Pull Ring is not pushed into place securely. Make sure Pull Ring is pushed securely down.
    • Mask Paper is not sticking to Mask Plate. Wipe Mask Plate with damp cloth to help facial paper stick.